Refund Policy
If you aren't 100% satisfied with your purchase, you have 60 days after receiving your order to try Steel Flow Pro and draw your own conclusions.
How Returns Work
All items purchased online can be returned within 60 days of the date you received them. We accept returns of all unopened items within that window for a full refund, minus any shipping fees. Return shipping costs are the customer's responsibility.
To request a refund, send all of the items you received back to our warehouse at the address below. It's fine if your package is postmarked on day 59 of the 60-day window even if we receive it a few days later — what matters is the date you sent it.
Return Address:
Returns66
11870 62nd St. N
Largo, FL 33773, USA
Once all purchased items are sent back, your refund will be processed within a few days of our warehouse receiving your package. Questions? Email us any time at [email protected].
Important Return Conditions
- Returned products must be in good physical condition — not broken or damaged — and include any accessories originally included with your purchase.
- Only partial refunds are granted for items with obvious signs of use, items not in their original condition or missing parts for reasons not due to our error, or items returned more than 60 days after the original delivery date.
Once your return is received and inspected, we'll email you to confirm we've received it, followed by a second email confirming the approval or rejection of your refund. If approved, your refund is issued automatically to your original payment method within a few days — even if that card has since expired or been replaced, your bank will apply the funds to your new card.
Exchanges
We can only replace items that are defective or damaged. To exchange a product, email [email protected] and we'll send instructions on where to send it. Exchanges cannot be accepted more than 60 days after the delivery date.
Getting A Refund: 3 Simple Steps
- Confirm you're still within the 60-day window that starts on your delivery date (check your package or order confirmation email).
- Send the items back to our warehouse: Returns66, 11870 62nd St. N, Largo, FL 33773, USA.
- We'll process your refund shortly after we receive your package and email you a confirmation once it's done.